Shipping Policy

Below are the countries we ship to:

United States, United Kingdom, Canada, Australia, New Zeland, Germany, France, Spain, Italy, Netherlands

Delivery method:

We provide two delivery methods for above countries, we charge a one-time fixed amount of shipping for each shipping method the time required for each method and the delivery fee, please refer to the details below:

Free / Standard Tracked Shipping $6.99 (When the order amount is more than $39, we ship it for free, otherwise we will charge a one-time delivery fee of $6.99)

We also offer Quick Tracked Shipping $14.99

Delivery time (above countries):

  • Average 8-12 working days (Free Tracked Shipping)
  • Average 5-8 working days (Quick Tracked Shipping)

    Please keep in mind that the estimated shipping time frames are impacted by your selected shipping method, and does not account for delays caused by vendors or service and weather disruptions.

    How can I check the status of my order?

    After delivery, our system will automatically send you the logistics number by email, if you did not receive, please check your spam folder.

    How to track my order?

    After delivery, our system will automatically send you the logistics number.

    You can go to the website www.17track.net to enter your logistics number and query the logistics information. Most of our orders are delivered by local postal services, such as USPS in the United States, AUS Post in Australia, and Royal Mail in the United Kingdom. We will not notify you by phone during the delivery process. Please pay attention to your mail box or door to avoid being picked up by others.

    Any questions, please contact the email address below directly:

    service@sturdycase.com